Introduction

We are XMOMENTUM TECHNOLOGIES PRIVATE LIMITED (“Company”, “we”, “us”) and we value the privacy of users of SyncSignature (“SaaS”). This Privacy Policy (“Policy”) outlines our data practices, specifically designed to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We explain how we collect, use, share, and secure your personal information, and emphasize your rights regarding your data.

Information We Collect

• Information you provide: We collect information you give us directly such as your name, email, address, payment details, and any other information you choose to share.
• Information we collect automatically: We collect data about your device (IP address, browser type) and how you use our SaaS (page views, actions taken).

How We Use Your Information

We process your data with lawful bases under GDPR:

• To provide the SaaS: Processing is necessary to provide the necessary services to you.
• To improve our services: We analyze usage data to enhance our SaaS and offerings, conducted under our legitimate interests.
• To communicate with you: We may use your information to send updates, support messages, and with your express consent, marketing communications.
• To comply with legal obligations: We may use or disclose data to fulfill the law, protect our rights, or in response to government requests.

Sharing Your Information

We share your information in limited circumstances:

• Third-party service providers: To assist with essential functions, only when necessary and under data processing agreements. We only use trusted and compliant third party services such as Stripe(for processing payments).
• Affiliated entities: If there is a change in business structure.
• Law enforcement or legal reasons: To comply with the law or legal requests, and to protect our rights and the rights of others.

Data Security

We maintain robust security measures designed to protect your personal information. We implement technical and organizational safeguards aligned with best practices and the sensitivity of the data we handle.

Your Rights

Under GDPR and CCPA, you have rights including:

• Right to be informed: Detailed in this Policy.
• Right of access: Learn what data we hold and how it’s processed.
• Right to rectification: Correct inaccurate information.
• Right to erasure: Request deletion under specific conditions.
• Right to restrict processing: Limit certain uses of your data.
• Right to object: Object to specific processing, such as profiling.
• Right to data portability: Receive your data in a structured format (where applicable).
• Right not to sell: CCPA grants the right to opt out of the sale of personal information.

To exercise your rights, contact us at legal@syncsignature.com

Data Retention

We store your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Cookies

We use cookies and similar technologies to personalize your experience. You can manage cookie preferences through your browser settings. Our Cookie Policy provides more details.

Changes to This Policy

We may update this policy. We will notify you of material changes via email or a notice within the SaaS.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: legal@syncsignature.com